Last month, franchise owners and team members from across North America gathered in Toronto for the Men In Kilts Spring Meet Up—a two-day event packed with learning, collaboration, and just the right amount of friendly competition.
Defining Growth from the Ground Up
Thursday kicked off with an exciting rollout of the new Technician Levels program. Designed to provide a clear path for growth, the four defined stages help franchisees show new and existing technicians what's possible within the Men In Kilts system. With corresponding training modules available in Kilt-U and a dedicated resource hub coming to the intranet, owners now have a powerful tool to support development and retention.
Later that day, we introduced a new Technician Review Report Card. This updated version offers a comprehensive 1-to-5 rating system that evaluates everything from communication and uniform presentation to customer service and technical ability. A video walkthrough is on the way, but franchisees can already access the document for implementation.
Real-World Insights & Weather-Proof Learning
In the afternoon, franchisees Terry (Kelowna) and Brad (Canmore-Banff) shared their extensive experience building commercial business—a standout session filled with practical, revenue-boosting insights.
Friday was originally slated for a charity cleaning, but when sub-zero temperatures and freezing rain hit, plans shifted. The team pivoted to an open roundtable discussion—a format that turned out to be one of the most valuable parts of the event. Expect to see these open forums on future meet-up schedules.
Wrapping It All Up in Style (and Strikes)
The event ended on a high note at the bowling alley, where franchisees and support team members squared off in kilts and friendly rivalry. Rachel from the corporate team ran the lane while Nic the brand leader did his best to throw her off her game
Culture That Sets the Brand Apart
Men In Kilts continues to demonstrate that success isn't just measured in revenue—it's measured in relationships, shared learning, and a sense of community that's as bold as the green plaid. From career pathing to performance reviews, commercial growth to competitive camaraderie, this event reinforced what makes Men In Kilts more than just an eye-catching brand.
